Mobile Device Management

The Challenge:

Industrial MDM Services

Managing mobile devices across industrial workforces is more complicated than most businesses realise. When your team relies on handheld computers in warehouses, tablets in heavy vehicle cabs, or rugged devices for field technicians, standard consumer solutions simply don’t cut it.

Device failures happen at the worst possible times—during peak warehouse operations, in the middle of a critical field repair, or when drivers need navigation most. Your IT team gets pulled away from strategic projects to troubleshoot devices, manage updates, and handle endless support tickets. Meanwhile, workers lose productivity dealing with frozen screens, dead batteries, and connectivity issues.

MDM as a Service

Rugged IT takes the headache out of mobile device management with our comprehensive Managed MDM service. We handle everything from selecting the right ruggedised devices to keeping them running smoothly in your specific environment.

Our approach is simple: we become your extended IT team for all things mobile. Whether you need barcode scanners for warehouse operations, field tablets for technicians, or in-cab solutions for your fleet, we manage the entire lifecycle. You get reliable, secure devices, while we handle the technical complexities behind the scenes.

Key Benefits

Less IT Headaches

Stop spending time on device issues and focus on what matters to your business. Our managed service handles everything from initial setup to ongoing support.

Better Security and Compliance

We keep devices updated with the latest security patches and ensure compliance with industry regulations—automatically.

Happier Workers

When devices work reliably, your team stays productive. No more frustrated warehouse workers or field technicians dealing with device problems.

Predictable Costs

Monthly managed service fees with no surprise expenses for repairs, replacements, or emergency support calls.

Features & Capabilities

Warehouse Solutions

Our warehouse MDM service covers everything from ruggedized handheld computers to barcode scanners that can handle drops, spills, and constant use. We ensure your devices stay connected to your warehouse management system and keep inventory operations running smoothly.

Ruggedized handheld computers built for warehouse environments
Barcode scanner integration for inventory and picking operations
Reliable Wi-Fi connectivity throughout your facility
Battery management programs to prevent downtime
Integration with your existing warehouse management systems

Field Technician Support

Field workers need devices that can handle outdoor conditions, temperature extremes, and heavy use. Our field solutions include rugged tablets and smartphones with the applications and connectivity your technicians need to get the job done.

Rugged tablets and smartphones for outdoor use
GPS tracking and location services
Work order management and customer service applications
Offline capabilities for areas with poor connectivity
Real-time communication tools

In-Cab Vehicle Solutions

Vehicle-mounted tablets need to withstand vibration, temperature changes, and constant use. Our in-cab solutions integrate with your fleet management systems and provide drivers with the tools they need for efficient operations.

Vehicle-mounted tablets for trucks and heavy equipment
Integration with fleet management and telematics systems
Driver-friendly interfaces for easy operation
Route and dispatch management capabilities
Hours of service compliance for transportation

Complete Management Platform

Behind every device is our comprehensive management platform that handles configuration, monitoring, security, and support. We take care of software updates, security patches, and policy enforcement so you don’t have to.

Centralized device management and monitoring
Automatic software and security updates
Policy enforcement and compliance management
Usage analytics and performance reporting
Integration with your existing business systems

Security That Actually Works

Industrial environments have unique security challenges. Our managed security approach includes device encryption, secure communications, and compliance with industry standards like HIPAA and PCI DSS.

Device encryption and secure boot protection
Automated security updates and patch management
Compliance support for industry regulations
Remote wipe capabilities for lost or stolen devices
Integration with your existing security infrastructure

Support When You Need It

Our support team understands industrial environments and the unique challenges your workers face. We provide remote diagnostics, rapid replacement programs, and on-site support when needed.

Remote diagnostics and troubleshooting
Rapid device replacement programs
On-site support and installation services
User training and ongoing support
Preventive maintenance to extend device life

Industry-Specific Optimisation

Our team’s deep experience in warehousing, transport and logistics, manufacturing, and field services ensures your MDM service is optimised for your specific operational requirements. We understand the unique challenges of industrial environments and configure solutions accordingly.

Enterprise Application Expertise

Why Choose Rugged IT for MDM?

We’ve been working in industrial environments since 2016, and we understand what it takes to keep mobile devices running in tough conditions. Our clients include major manufacturers, logistics companies, and field service organizations who depend on reliable mobile technology.

Our managed MDM service isn’t just about device management—it’s about partnering with you to solve real business problems. We take the time to understand your operations, recommend the right solutions, and provide ongoing support that keeps your team productive.

Ready to stop worrying about
mobile device management?

Contact us today to learn how our MDM as a service solutions can improve productivity and reduce IT overhead across your mobile workforce.